About Health Insurance

Our practice is not in-network with and does not bill health insurance companies directly. We are able to provide a receipt known as a "superbill" that you can submit to your insurance company to see if they will reimburse you; however, you will need to call and confirm that they will do this reimbursement as not all insurance companies offer reimbursement.

It is highly encouraged to discuss this with your insurance company prior to our appointment. *One resource you may use to check your out of network benefits is Mentaya. Many clients who have out of network benefits may be able to receive reimbursement for services. Use this quick calculator below to see if this service may be compatible with your Out of Network plan.

See below for questions you can specifically ask your insurance company!

  • Contacting Your Health Care Insurance Provider

    To gather information about your coverage, call the number on the back of your insurance card and speak with a representative. Be prepared to ask the following key questions and give them the name of our practice and provider you plan to work with:

    • Do I have out-of-network benefits?

    • Is there an out-of-network deductible?

    • What is my deductible amount, and how much has been met to date?

    • What is my co-pay? (The amount you pay per session that your insurance doesn’t cover)

    • Do I need my provider to complete any type of pre-authorization form?

    • Can you send me a copy of the information we talked about today to my email?

    If inquiring about testing, ask specifically about out-of-network benefits for ADHD, Autism, or Learning Disorder testing. For virtual therapy services, confirm your out-of-network benefits for

  • Superbill Information

    We provide superbills upon request, allowing you to submit information to your insurance for potential reimbursement. It's essential to confirm with your insurance plan before testing or therapy services whether they will reimburse you.

    Superbills include:

    • A diagnostic code (your diagnosis)

    • A CPT code (type of service received)

    • Service location information

    • National Provider ID for your therapist and the practice

    The superbill will be sent to the email associated with your client portal.

  • Insurance Claim Processing

    After you submit a claim, your insurance company will process it. If you're using out-of-network benefits and have a deductible, you must meet that deductible before receiving any reimbursement.

    If you have a deductible, the claim amount will be applied toward it. Once met, or if you don’t have a deductible, the insurance will process the claim according to your plan benefits. Typically, you will receive a check by mail, though some insurers may offer direct deposit as a reimbursement option.

Why are Evaluations so Expensive?

Psychological evaluations involve a thorough and detailed process, requiring multiple hours of work (this can range from 3-12 hours depending on the service). The cost covers in-person and remote meetings, the purchase of relevant test materials, data analysis and interpretation, communication with authorized individuals, report writing, a feedback session, and a final diagnostic report.

Comprehensive psychological reports explain all tests conducted, provide relevant diagnoses and conclusions, and include personalized recommendations and resources. These reports can be valuable for your medication provider and therapist. If you do not currently have a therapist, we are happy to provide referrals.